Welcome to Lustra's Braids! We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, make purchases, or engage with our services.

Collection of Information

We collect various types of information to provide and enhance our services, including:

• Personal Information: This includes your name, email address, phone number, shipping address, and payment information when you make a purchase.
• Usage Data: Information about how you use our website, such as IP address, browser type, and pages visited.
• Cookies and Tracking Technologies: We use cookies and similar technologies to improve your experience, track usage patterns, and gather analytics.

Usage of Information

We use your information for the following purposes:

• Order Fulfillment: To process and manage your orders, including payment and shipping.
• Customer Service: To respond to your inquiries, provide support, and manage your account.
• Improvement: To enhance our website and services based on your usage patterns and feedback.
• Marketing: To send you promotional materials, newsletters, or information about our products, with your consent where required by law.
• Legal Compliance: To comply with legal obligations and protect our rights.

Sharing of Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf, such as payment processors, shipping companies, and marketing agencies.
• Legal Requirements: When required by law or to protect our rights, privacy, safety, or property, or that of others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure.

Rights and Choices of the Customer

You have certain rights regarding your personal information, including:

• Access: You may request access to the personal data we hold about you.
• Correction: You can request correction of any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to certain legal limitations.
• Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in those communications or contacting us directly.

To exercise these rights, please contact us at contact@lustrasbraids.com.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed of any changes.

Thank you for choosing Lustra's Braids! Your trust is important to us, and we are dedicated to safeguarding your information.