CONTACT US

Welcome to Lustra's Braids!

We’re delighted to assist you! Whether you have questions about our Luxury Silk French curls, need styling advice, or want to inquire about an order, we’re here to help.

Customer Service Hours

Monday - Friday: 9:00 AM to 5:00 PM (EST)
Limited service on Saturdays; closed on Sundays.

Feel free to reach out to us via phone or email, or simply fill out the contact form below. Our dedicated team will respond to your inquiry promptly.

When contacting us, please include:

  • Your name
  • Order number (if applicable)
  • Reason for your inquiry

This will help us assist you more efficiently!

Important Notice

We currently have limited staffing, so we appreciate your patience. Please allow up to 72 hours for a response.

Stay Connected

Follow us on Instagram, TikTok, Facebook, Snapchat, and YouTube to stay updated on our latest collections and exclusive offers!

Your satisfaction is important to us. We value your feedback, suggestions, and testimonials, so please don’t hesitate to share your thoughts.

Thank you for choosing Lustra's Braids! We look forward to assisting you.

Please Note: We do not process orders on weekends or holidays.

Contact form